General

This website is managed by SOCIEDAD ANDES NATIVA SPA with the Rut: 76.109.498-k. SOCIEDAD ANDES NATIVA SPA offers this website, which contains all the information and tools for you to get the best experience in your purchase.

By visiting our website and/or buying something from us, you participate in our service and agree to be bound by the following “Terms and Conditions”. These Terms and Conditions apply to all users of the site.

Please read these “Terms and Conditions” carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms and conditions. If you do not agree to all of the terms and conditions of this covenant, then you may not access the website or use any services.

Any new features or tools that are added to the current store will also be subject to the “Terms and Conditions”. You may review the most recent version of the “Terms and Conditions” at any time on this page. We reserve the right to update, change or replace any part of these “Terms and Conditions” by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Intellectual and Industrial Property

You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. Unless otherwise specified, our products are provided without warranty of any kind, express or implied. In no event shall this company be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses resulting from the use or inability to use our products.

The content, organization, graphics, design, layout, compilation and other aspects of the site are protected by intellectual property laws. Copying, redistribution, use or publication, in whole or in part, is prohibited by law. The publication or transmission of information or documents on the Site does not constitute a waiver of any right related to such documents or information. SOCIEDAD ANDES NATIVA SPA expressly reserves the right to exercise all civil and criminal actions aimed at safeguarding its legitimate intellectual and industrial property rights.

Anti-Fraud Check

The customer’s purchase can be postponed for the anti-fraud check. It can also be suspended for a longer period of time for a more rigorous investigation to avoid fraudulent transactions.

Privacy and Confidentiality Policies

SOCIEDAD ANDES NATIVA SPA guarantees that the personal information you register has the necessary security. The data entered by the user or in the case of requiring a validation of orders will not be given to third parties, unless it must be disclosed in compliance with a court order or legal requirements.

Subscription to advertising e-mail newsletters is voluntary and may be selected at the time of creating your account.

Whenever in these terms and conditions reference is made to the ‘User’, it shall be understood as such any natural or legal person, group without legal personality, or representative in any form thereof, who uses the services and/or information contained on the website.

All personal information provided by the “User”, including dispatch data where applicable, is the sole responsibility of the person providing it. The information provided by the “User” will be used by SOCIEDAD ANDES NATIVA SPA to register him/her in the programs and services, create personal accounts, process and follow up the orders, answer emails and provide information regarding his/her account and the goods and services contracted.

SOCIEDAD ANDES NATIVA SPA reserves the right to use this information to send e-mails with information regarding your account or the goods purchased, as well as to send information about promotions, products or services. The “User” will always be able to request the cessation of the sending of e-mails. SOCIEDAD ANDES NATIVA SPA will not sell, rent or exchange with third parties the personal information provided by the “User”.

The “User” declares to know and accept the confidentiality policy and undertakes to keep absolute confidentiality on the data provided herein.

SOCIEDAD ANDES NATIVA SPA reserves the right to change or modify these terms without prior notice.

Access to the andesnativa.com Website

Access to the andesnativa.com website is restricted to authorized users who have previously subscribed to the service. It is the User’s obligation to protect his/her data and passwords, since they are for the exclusive use of the owner of the same, and therefore the User is responsible for the violations to the obligations of confidentiality and privacy of the information contained in the site.

Prohibitions

In addition to the prohibitions expressly contained in other sections of these terms and conditions, Users are prohibited from using the Site to upload, post or otherwise transmit or distribute any item, including without limitation, computer viruses, Trojan horses, worms, automatic shutdown mechanisms or any other disruptive system, program or file; interfere with the security of this site; infringe patents, trademarks, trade secrets, trade and industrial secrets, publicity rights or any other proprietary rights of any natural or legal person, collectivities, etc.; impede or interrupt the use of the site by third parties; use automatic programs, mechanisms or manual processes to monitor, copy, summarize, or otherwise extract information from this site; use automatic programs, mechanisms or manual processes to monitor, copy, summarize, or otherwise extract information from this site in any form; use automatic programs, mechanisms or manual processes to monitor, copy, summarize, or otherwise extract information from this site in any form. use automatic programs, mechanisms or manual processes to monitor, copy, summarize, or otherwise extract information from this site; use the accounts and passwords of third party Users, or any other information without the prior written consent of the owner; create accounts or use the site by providing false information; transmit from this site SPAM, chains, junk mail or any other type of unsolicited mass mailing; upload, distribute or disseminate from the site material or information of a threatening, harassing, defamatory, obscene, pornographic, fraudulent, deceitful nature, or that in any other way may be contrary to the Law, good customs, public order or that violates the rights of any other party, or that contains fundraising requests, among others.

Terms and Conditions

The creation of the account and the information entered therein are necessary to provide easy access to the system, and to print orders, previous purchases, modify preferences, and to ensure authorized use of purchased coupons, where applicable.

Product Sales

In SOCIEDAD ANDES NATIVA SPA products are sold with dispatch, for this, the following conditions apply:

The buyer must enter a valid address where the product can be delivered.
Any person of legal age in the informed address can receive the product.
If the address entered is located in a building or premises to which free access is not permitted, the product will be delivered to the doorman or person in charge of the building or premises.

If there is no one to receive or if the address reported by the customer is wrong, the buyer will be constituted by that fact alone in default of receiving.
If for any reason SOCIEDAD ANDES NATIVA SPA is unable to deliver a product, our responsibility is limited to the refund of the price of the product published on its website, and the buyer cannot demand the delivery of the product or any other compensation for non-delivery.

The delivery time of products is specified in each case. The sale value of each product displayed on the website SOCIEDAD ANDES NATIVA SPA does not consider the dispatch of the same, this is charged separately, and the rates are those defined by the logistics operator. The operation model of andesnativa.com considers delivery of products only through the logistic operator.

Latest news and blog posts

Discover Chile with Andes Viva: Your Ultimate Destination Management Agency

Introduction to Andes Viva Andes Viva stands at the forefront of destination management, specializing in [...]

Travel Report: Chilean Switzerland Adventure with Volcano Views and Culinary Delights

Imagine this: you're driving along the 7 Lakes Route in Argentine Switzerland, a breathtaking panorama [...]

Chile Crowned World’s Leading Green Destination for 2023!

Chile has once again been named the World's Leading Green Destination by the prestigious World [...]

Astrotourism in Chile: A Stellar Experience

Astrotourism, the act of traveling to observe and appreciate the wonders of the night sky, [...]

Andes Nativa becomes Andes Viva

Andes Nativa, a travel agency specializing in tours to Chile, has announced that it is [...]

Andes Viva Joins 1% for the Planet

Andes Viva is excited to announce that we have joined 1% for the Planet, a [...]

Discover the Best Places for Kayaking in Chile: A Paradise for Paddling Enthusiasts

Chile, with its diverse geography and pristine waterways, offers a haven for kayaking enthusiasts.

Sustainable Travel in Chile: Exploring Nature’s Paradise Responsibly

Chile, with its breathtaking landscapes and vibrant culture, has emerged as a sought-after destination for [...]